Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (encrypted). For paid plans, we also collect billing information through our payment processor Stripe.

Prospect Data

Information you add about prospects, including names, email addresses, company details, and any notes or custom fields you create. This data is stored securely and is only accessible to you.

Usage Data

We collect information about how you use our platform, including features used, pages visited, and actions taken. This helps us improve our service and provide better support.

Technical Data

Device information, IP address, browser type, and operating system for security and analytics purposes.

2. How We Use Your Information

•Provide Services: To deliver the features and functionality you've subscribed to, including AI research, email finding, and message generation.
•Improve Platform: Analyze usage patterns to enhance our platform, develop new features, and fix bugs.
•Customer Support: Respond to your inquiries, troubleshoot issues, and provide technical assistance.
•Communications: Send important updates, security alerts, and (with your consent) marketing communications.
•Security: Detect and prevent fraud, abuse, and security incidents.
•Compliance: Comply with legal obligations and enforce our Terms of Service.

3. Data Security

We implement industry-standard security measures to protect your data:

•AES-256 encryption for data at rest
•TLS 1.3 encryption for data in transit
•Regular security audits and penetration testing
•SOC 2 Type II compliance
•Multi-factor authentication available
•Role-based access controls

4. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

Service Providers

Trusted third-party services that help us operate our platform:

•Stripe for payment processing
•AWS for cloud hosting and infrastructure
•Google AI for AI-powered features
•Resend for email delivery

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

5. Your Rights

You have the following rights regarding your personal data:

•Access: Request a copy of your personal data
•Correction: Update or correct inaccurate information
•Deletion: Request deletion of your personal data
•Export: Download your data in a portable format
•Opt-Out: Unsubscribe from marketing communications
•Object: Object to certain processing of your data

To exercise these rights, contact us at privacy@salesmanagent.com

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we keep minimal data for 30 days for recovery purposes, then permanently delete all personal information.

Some data may be retained longer if required by law or for legitimate business purposes (e.g., financial records for tax compliance).

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. See our Cookie Policy for details.

8. International Data Transfers

Your data may be transferred to and stored in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or platform notification. Continued use of our service after changes constitutes acceptance of the updated policy.